This document applies to ExeclyAI at execlyai.com and the related calling, calendar, account, and support services. Please read it carefully. It is published only in English; the English text governs even where other parts of the site are shown in your language.
1. Agreement to these Terms
These Terms of Service ("Terms") are a binding agreement between you and ExeclyAI ("ExeclyAI," "we," "us," or "our") for execlyai.com and the related calling, calendar, account, support, and administrative services (the "Service"). By creating an account, accepting these Terms, or using the Service, you agree to these Terms and our Privacy Policy.
If you use the Service for an organization, you represent that you can bind it, and "you" includes that organization. If you do not agree, do not use the Service.
2. Eligibility and accounts
You must be at least 18 and legally able to enter this agreement. Registration information must be accurate and current. You are responsible for your account, credentials, instructions, and anyone you authorize to use it.
The Service is offered to residents of the United States and Canada, and calls can be placed only to United States and Canadian telephone numbers. We do not target the Service to other countries. If you use it from elsewhere, you do so on your own initiative and are responsible for local law.
Keep your password and email secure and report suspected unauthorized access to support@execlyai.com. You may not transfer, rent, sell, or share an account to defeat plan limits, security, or role controls.
3. What the Service does
ExeclyAI is an automated calling assistant for user-requested administrative tasks such as checking availability, scheduling an appointment, making a reservation, or following up. You provide the destination, objective, details, and written permissions. Artificial intelligence may interpret instructions, produce and recognize speech, respond during the call, and summarize the outcome.
The Service is designed to disclose that it is an AI assistant when a call connects. It checks calendars or creates events only within granted access. It may pause, end, fail, or request approval when instructions are unclear, a recipient objects, or an action exceeds the mandate.
ExeclyAI is not a human agent, emergency service, professional adviser, fiduciary, broker, or guarantor. Recipients may refuse automated calls or provide incomplete or inaccurate information.
4. Your instructions and responsibility
You are responsible for every task, including the destination, recipient identity, purpose, details, constraints, and permissions. Review the mandate before starting and never misstate your authority.
You authorize ExeclyAI and its providers to place the requested call and convey approved information. You must verify important results, cancellations, prices, refund terms, appointment requirements, and calendar entries. Do not use a transcript or summary as the only record of a legally or financially important matter.
Do not submit another person's information without a lawful basis and all required permission.
5. Calling consent and communications law
You are the initiator and sponsor of calls requested through your account. Before each call, you must have every authorization, consent, and lawful basis required to contact the destination with an automated or artificial voice. Requirements vary by country, state, recipient, purpose, and whether a call is informational or marketing.
Unless ExeclyAI expressly approves a different written use case, the Service is only for one-to-one administrative calls requested by the account holder. Do not use it for advertising, telemarketing, sales prospecting, fundraising, political outreach, sales surveys, bulk campaigns, lead generation, debt collection, or unsolicited solicitation.
For United States calls you must comply with the Telephone Consumer Protection Act, Telemarketing Sales Rule, Do Not Call rules, artificial or prerecorded voice rules, caller-ID rules, state mini-TCPA laws, and recording and wiretap laws. For Canadian calls you must comply with the CRTC Unsolicited Telecommunications Rules, the National Do Not Call List requirements, the Canadian Anti-Spam Legislation where it applies, and applicable federal and provincial privacy and call-recording law. Where applicable, you must:
- obtain prior express consent or prior express written consent;
- check required Do Not Call registries and maintain entity-specific suppression lists;
- honor a request not to be called and never bypass an objection;
- call only during permitted hours in the recipient's local time;
- accurately identify the AI caller, account holder or principal, and purpose;
- not block or falsify caller ID or use misleading local-presence techniques; and
- maintain required consent, suppression, and call records.
Technical restrictions do not decide whether your call is lawful and do not replace compliance. If uncertain, do not call and consult a qualified lawyer.
6. Recording, transcripts, and sensitive data
Audio recording is off by default. Do not enable or request recording without every legally required consent and notice. Many jurisdictions, including Maryland, California, and several Canadian provinces, require the consent of every party to the call, and the rule that applies can depend on where each participant is located. Transcription may also be regulated and can contain personal information.
Do not use the Service to request or transmit card numbers, bank credentials, passwords, authentication codes, Social Security numbers, government IDs, complete medical records, or similar secrets. Do not direct payments, money transfers, financial-account changes, contracts, rights waivers, or nonrefundable charges unless a future feature expressly supports it and the mandate approves it.
7. Prohibited uses
You may not use the Service to:
- violate law, court order, contract, privacy, intellectual-property, or third-party rights;
- make emergency calls or contact 911, crisis lines, dispatch, or critical infrastructure;
- seek medical, legal, investment, tax, insurance, credit, or regulated professional advice or decisions;
- act on employment, housing, lending, insurance, education, immigration, benefits, or law enforcement;
- harass, threaten, stalk, discriminate, defraud, deceive, impersonate, or repeatedly contact someone who objects;
- hide the AI identity, clone a real person's voice, or claim a false relationship or credential;
- collect debts, repossess property, serve process, investigate people, or pressure transactions;
- contact minors or collect their information;
- place bulk, sequential, random, or list-based calls or evade rate, minute, location, or account limits;
- probe, reverse engineer, disrupt, overload, scrape, or access the Service or another account without authorization;
- upload malware or help another person do any prohibited act.
We may reject or end tasks we reasonably believe are unsafe, unlawful, deceptive, out of scope, or contrary to these Terms.
8. Google Calendar and connected services
You may choose availability-only or event-management access. You authorize use of granted permissions only for requested features. You are responsible for reviewing created events and related conflicts, invitations, notices, and attendee information.
Google use remains subject to Google's terms. Disconnect in ExeclyAI settings and revoke access through your Google Account. Disconnecting does not remove existing events. Our Privacy Policy explains our Google data practices and Limited Use compliance.
9. Plans, minutes, and payment
Plan features, included minutes, prices, and overage rates appear in the Service and may change prospectively. Minutes generally use provider-confirmed connected-call duration and may be rounded as displayed. Failed attempts can create provider costs, but account usage follows the plan terms shown to you.
Paid checkout is currently disabled. If enabled, you authorize the disclosed processor (currently Stripe) to charge recurring fees, taxes, and approved usage.
Subscriptions renew automatically for successive terms at the then-current price until you cancel. You may cancel at any time in your account billing settings, or by emailing support@execlyai.com. Cancellation takes effect at the end of the current billing term, and you keep access until then. We will state the renewal term, renewal price, and cancellation method before you are charged, and will give advance notice of a price increase. Fees are nonrefundable except where law or an express term requires otherwise. We may correct usage errors and issue credits with ledger records.
Credits have no cash value, may expire, and may be limited to one per person, household, payment method, or organization.
10. Your content and our rights
You retain rights in your instructions and content. You grant ExeclyAI a limited, worldwide, non-exclusive license to host, copy, transmit, transform, and use it as needed to operate, secure, support, and improve the Service, comply with law, and enforce these Terms. You represent that you have the rights needed for everything you provide.
We may use feedback without restriction or compensation but will not publicly identify you without permission. ExeclyAI and its licensors own the Service, software, interface, branding, and documentation. Your right to use the Service is limited, revocable, and non-transferable.
11. Privacy and administrative access
Our Privacy Policy explains information handling. Authorized administrators may access account, usage, task, call, transcript, and support data to manage plans and minutes, answer support, investigate incidents, enforce Terms, and protect the Service. Administrative actions may be logged.
You must provide any notices required to people whose information or conversations you direct us to process.
12. Third-party services
The Service relies on Supabase, Twilio, OpenAI, Google, Stripe (if paid checkout is enabled), Resend (if outbound email is enabled), hosting providers, and telecommunications networks. They may have separate terms and privacy practices. We are not responsible for independent third-party products, content, decisions, availability, or changes beyond our reasonable control.
Phone numbers can be reassigned, caller ID can be mislabeled, and calendar availability can change. Verify the recipient and material results.
13. Changes, suspension, and termination
We may modify, limit, suspend, or discontinue features or plans to maintain security, comply with law, address provider changes, prevent abuse, or improve operations. We will give reasonable notice of material adverse changes when practical.
You may stop at any time and request deletion at support@execlyai.com. We may immediately suspend or terminate for a Terms violation, legal or safety risk, nonpayment, or fraud. Provisions that should survive, including payment, ownership, disclaimers, limits, indemnity, and disputes, remain effective.
14. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." EXECLYAI DISCLAIMS EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT.
We do not promise calls will connect, recipients will cooperate, speech will be recognized, information will be accurate, tasks will succeed, availability or prices will remain, calendar entries will be correct, or the Service will be uninterrupted or secure. AI-generated language and summaries can be wrong. Review material outcomes.
Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply.
15. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EXECLYAI AND ITS AFFILIATES, PERSONNEL, AND PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, DATA, BUSINESS, GOODWILL, OPPORTUNITIES, OR SUBSTITUTE SERVICES, EVEN IF ADVISED THEY ARE POSSIBLE.
Our total aggregate liability related to the Service will not exceed the greater of the amount you paid ExeclyAI in the 12 months before the claim or US $100. These limits do not apply where law prohibits them and do not waive non-waivable consumer rights.
16. Indemnity
To the extent law permits, you will defend, indemnify, and hold harmless ExeclyAI, its affiliates, personnel, and providers from claims, losses, liabilities, penalties, damages, judgments, and reasonable legal costs arising from your tasks, content, lack of call authority or consent, communications or privacy violations, misuse, or breach. This does not require consumer indemnity where prohibited.
17. Disputes, governing law, and venue
Informal resolution first. Before starting a formal claim, both sides will try in good faith to resolve it for 30 days after written notice. Email support@execlyai.com with "Legal Notice," a description of the dispute, and the requested resolution. This step is a condition of filing, except for a request for urgent injunctive relief.
Governing law. These Terms and any dispute arising out of them or the Service are governed by the laws of the State of Maryland and applicable United States federal law, without regard to conflict-of-law rules. This choice of law does not override mandatory consumer protections of the state, province, or country where you live.
Venue. Unresolved claims must be brought exclusively in the state or federal courts located in Maryland, and both sides consent to personal jurisdiction and venue there. Either side may still bring an eligible claim in small claims court, seek urgent injunctive relief in any court of competent jurisdiction, or report a matter to a regulator.
Class-action waiver. TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH SIDE MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. A court may not consolidate the claims of more than one person or preside over a representative proceeding. If this waiver is found unenforceable for a claim, that claim proceeds in court separately from the remaining claims.
Jury-trial waiver. TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH SIDE WAIVES ANY RIGHT TO A JURY TRIAL IN ANY PROCEEDING ARISING OUT OF THESE TERMS OR THE SERVICE.
Time limit. To the extent permitted by law, any claim arising out of these Terms or the Service must be filed within one year after it arises, or it is permanently barred. This limit does not apply where law prohibits shortening the limitations period.
18. General terms
These Terms and the Privacy Policy are the entire Service agreement unless a separate signed agreement applies. If a provision is unenforceable, it will be limited as needed and the rest continues. Failure to enforce is not waiver. You may not assign without written consent; we may assign during a business transfer or reorganization.
Neither side is liable for a delay or failure to perform caused by events beyond its reasonable control, including carrier or network outages, provider or upstream API failures, natural events, labor disruption, war, terrorism, epidemic, and government action. This does not excuse an obligation to pay amounts already due.
Headings are for convenience. "Including" means without limitation. Electronic notices satisfy writing requirements where permitted.
19. Changes to these Terms
We may update these Terms for service, provider, risk, or legal changes. We will post the revision and date and provide additional notice of material changes when practical. Continued use after the effective date accepts the revision; otherwise, stop using the Service.
20. Contact
ExeclyAI
Website: execlyai.com
Support and legal notices: support@execlyai.com
Include the account email and enough detail to identify the issue. Never email passwords, authentication codes, or payment-card information.
